Standards
Complaints
We verify before we publish, and we would rather be second than wrong. When we make an error, we correct it promptly, visibly and without euphemism.
If you have a complaint about anything we have published, or about how we have reported it, tell us. Complaints are read and answered; where a complaint identifies an error, the correction appears at the foot of the article it corrects, labeled Corrections, with the date of the correction and what changed.
To make a complaint, use the <a href="/contact/">contact form</a> and choose the Correction topic for a factual error, or Other for anything else. See also our <a href="/corrections/">corrections policy</a>.